1. Overview

4 Seasons Collision Center, LLC (“Company,” “we,” “us,” or “our”) operates an automotive collision repair business in North Carolina. We are committed to protecting the privacy of individuals who visit our website, contact us, or use our services.

This Privacy Policy explains how we collect, use, protect, and disclose personal information in accordance with applicable North Carolina and U.S. laws.

2. Information We Collect

Information You Provide

We may collect personal information you voluntarily provide, including:

• Name
• Phone number
• Email address
• Vehicle information (make, model, year, VIN if provided)
• Insurance information related to repair claims
• Any information submitted via forms, email, phone, or in person

Automatically Collected Information

When visiting our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages visited and interaction data

This data is used for site operation, analytics, and security.

3. How We Use Information

We use collected information to:

• Provide estimates and collision repair services
• Communicate regarding appointments, repairs, or insurance claims
• Improve our website and customer experience
• Meet legal, regulatory, and insurance requirements

We do not sell personal information.

4. Disclosure of Information

We may share information only when necessary:

• With insurance companies at your request
• With service providers assisting our business operations
• To comply with North Carolina or federal law, subpoenas, or court orders
• To protect our legal rights, property, or safety

All disclosures are limited to what is reasonably necessary.

5. Data Retention

We retain personal information only as long as necessary for business, legal, or insurance purposes, including compliance with North Carolina recordkeeping requirements.

6. Data Security

We implement reasonable administrative and technical safeguards to protect personal information. No system is guaranteed to be 100% secure, but we take appropriate measures consistent with industry standards.

7. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve performance and analytics. You may disable cookies through your browser settings.

8. Children’s Privacy

Our website and services are not directed to individuals under 13 years of age. We do not knowingly collect information from children.

9. North Carolina Privacy Rights

North Carolina residents may request access to or correction of their personal information, subject to legal and business obligations.

Requests may be submitted using the contact information below.

10. Contact Information

4 Seasons Collision Center, LLC

1503 W Franklin Blvd

Gastonia, NC 28052

Phone: (704) 804-2641

Email: [email protected]